Last updated: October 12, 2026
This Privacy Policy explains how PalmVolt collects, uses, stores and shares personal information when you visit palmvolt.shop, create an account, use the shopping cart or checkout, place an order, or contact us. It applies to information handled by PalmVolt through this website and our customer communications.
1. Information we collect
Depending on how you use PalmVolt, we may collect:
- Contact and account information: your name, email address, phone number if provided, account details, and information you submit through a profile or contact form.
- Shopping and order information: products viewed, cart contents, items ordered, order status, delivery and billing details, and communications about an order.
- Payment information: if a payment method is available at checkout, the payment provider you select processes payment details. PalmVolt receives transaction and payment status information needed to manage the order; the provider may handle card or other payment credentials directly.
- Messages: the information and attachments you choose to send when contacting PalmVolt, including your email address and message contents.
- Device and usage information: technical information sent by your browser when you use the site, such as IP address, browser and device characteristics, pages requested, referring page, and timestamps. Cookies and similar browser storage may support essential site functions and help measure site performance.
2. How we use information
PalmVolt uses information to operate the store and website; maintain your cart and account; process and fulfill orders where purchasing is available; provide customer support; send order and service messages; protect the site and investigate suspicious activity; understand and improve website performance; and meet applicable legal, accounting and record-keeping obligations.
We send promotional messages only where permitted. You can opt out of promotional emails using the unsubscribe instructions in the message. We may still send messages needed to respond to you or provide a service you requested.
3. Cookies and similar technologies
PalmVolt uses essential cookies or similar browser storage to support functions such as keeping a shopping cart, maintaining an account session, and protecting the site. We also use website performance and analytics services that may receive technical information about visits. These technologies and their operation may change as the site changes.
You can manage cookies through your browser settings. Blocking essential cookies may affect sign-in, the cart, checkout or other site features.
4. When we share information
PalmVolt shares information only as needed to run the store and provide requested services. This may include service providers that support website hosting, security, analytics, email delivery, payment processing, customer support, order fulfillment and delivery. These providers receive information relevant to their work and are expected to handle it under their applicable privacy and security obligations.
We may also disclose information when reasonably necessary to comply with law, respond to a lawful request, protect the rights and safety of PalmVolt or others, investigate fraud or security issues, or complete a business reorganization or transfer. PalmVolt does not sell personal information for money.
5. International processing
PalmVolt and the service providers that support the store may process or store information in countries other than the country where you live. Privacy protections and legal requirements can differ between countries. Where required, appropriate safeguards apply to international transfers.
6. How long we keep information
PalmVolt keeps personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and order records, resolving disputes, protecting the store, and meeting legal obligations. Retention periods vary depending on the type of information and why it was collected. Information that is no longer needed is deleted or de-identified where reasonably possible.
7. Your choices and privacy rights
Depending on where you live, you may have the right to request access to, correction of, deletion of, or a copy of your personal information, or to object to or limit certain processing. These rights are subject to applicable legal exceptions.
To make a privacy request, contact [email protected] with “Privacy Request” in the subject line and describe what you need. PalmVolt may ask for information to verify your identity and protect your account. You may also have the right to contact the privacy regulator in your location.
You can update account information through the account page when available, unsubscribe from promotional emails using the link in the message, and manage cookies in your browser.
8. Security and children
PalmVolt uses reasonable safeguards designed to protect information. No website, transmission or storage method can be guaranteed completely secure.
PalmVolt is not intended for children who are not legally able to make purchases or use the site under the laws that apply to them. We do not knowingly collect personal information from such children. If you believe a child has provided information to PalmVolt, contact us so we can review the request.
9. Changes to this policy
PalmVolt may update this policy when the store, its services or applicable requirements change. The “Last updated” date at the top of this page shows when the current version took effect. Material changes will be communicated on this page or by another appropriate method.
10. Contact PalmVolt
For questions or privacy requests, contact PalmVolt at [email protected].